Apostille in Kazakhstan: professional authentication of documents for their legal use abroad

If you are unable to personally apply for an apostille at the Public Service Center or an authorized agency, the law allows you to delegate this task to another person. However, the representative must be formalized in strict compliance with Kazakhstani law. Let's explore all the nuances.

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Who can be a representative?
Any legally competent person can submit documents for an apostille on your behalf:

• relative;
• friend;
• colleague;
• a professional lawyer or an employee of a law firm;
• other authorized person.
  

The main condition is the presence of properly executed powers of attorney.

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A complete package of documents for a representative
When an authorized person applies to the Public Service Center or an authorized body (Department of Justice, archive, etc.), the following set of documents must be provided:

1. The representative's identity document is the original ID (passport) of the representative. The employee must identify the person submitting the documents.
2. A notarized power of attorney is an original document confirming the representative's authority to act on your behalf. It is important that the power of attorney explicitly states the authority to perform apostille procedures (or at least the general authority to represent your interests before government agencies).
3. The document itself subject to apostille is the original document (certificate, diploma, certificate, etc.) on which a stamp needs to be placed.
4. A receipt for payment of the state fee (if payment was not made online in advance). The state fee is 0.5 MCI (monthly calculation index).
   

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Special requirements for a power of attorney
A power of attorney is a key document. Failure to notarize it or any errors in it will result in the documents being rejected.

• Mandatory notarization: The power of attorney must be notarized. A simple written form is not suitable for representing interests under an apostille.
• Contents of the power of attorney: It is advisable for the power of attorney to clearly state the powers to "submit documents for apostille," "receive completed documents," and "pay the state fee." This will avoid unnecessary questions.
  

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If the power of attorney is issued abroad: important rules
The situation becomes more complicated if you are located outside of Kazakhstan and are issuing a power of attorney there. Such a power of attorney will also be valid in Kazakhstan, but it must undergo an additional legalization process.
Procedure for a foreign power of attorney:

1. Notary registration abroad: You contact a local notary and execute the power of attorney in Russian or Kazakh (or bilingually). If the notary issues the document in a foreign language, a translation will be required.
2. Legalization of power of attorney:
   • If the country is a member of the Hague Convention (most European countries, the USA, Turkey, etc.): The power of attorney must be apostilled by the authorized body of the issuing country. This will confirm the authenticity of the signature and seal of the foreign notary.
   • If the country is NOT a member of the Hague Convention (for example, the UAE, Egypt, Qatar and some others): Full consular legalization will be required - first at the Ministry of Foreign Affairs of the issuing country, then at the embassy/consulate of Kazakhstan in that country.
   • Special case (CIS countries): If the power of attorney is issued in one of the countries participating in the 2002 Chisinau Convention (Russia, Belarus, Armenia, Kyrgyzstan, Tajikistan, Uzbekistan, Azerbaijan), it is accepted in Kazakhstan without an apostille or legalization. Notarization in that country is sufficient.
     
3. Translation of a power of attorney: If the power of attorney is not in Russian or Kazakh, a notarized translation into Russian or Kazakh is required after the legalization (apostille) procedure. The apostille itself must also be translated (if required by the receiving authority, but in practice, a translation of the power of attorney text is often sufficient).
4. Submission in Kazakhstan: Your representative submits to the Public Service Center:
   
   • original power of attorney (with apostille/legalization);
   • notarized translation of the power of attorney (if applicable);
   • the rest of the standard package (your passport, your document for apostille, receipt).
     

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Is it possible to issue a power of attorney at the Kazakh embassy?
Yes, this is a convenient option for Kazakhstanis abroad. You can contact the Consulate or Embassy of the Republic of Kazakhstan in your host country, and the consul will witness your signature on the power of attorney. This power of attorney is equivalent to a notarized one and does not require an additional apostille, as it is issued by a Kazakhstani official.

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Summary table: how to issue a power of attorney for a representative

Situation	What needs to be done with the power of attorney
The power of attorney was issued in Kazakhstan	Certify with a notary of the Republic of Kazakhstan.
Power of attorney from a Hague Convention country (Europe, USA, etc.)	Get an apostille in the issuing country + notarized translation into Russian/Kazakh.
Power of attorney from a country of the Chisinau Convention (Russia, Belarus, etc.)	Notarization in the issuing country only (apostille not required). Notarized translation (if the power of attorney is not in Russian/Kazakh).
Power of attorney from a country outside the conventions (UAE, Egypt, etc.)	Full consular legalization (Ministry of Foreign Affairs + Embassy of the Republic of Kazakhstan) + notarized translation.
The power of attorney was issued at the Embassy of the Republic of Kazakhstan abroad.	Nothing additional is required (it is considered equivalent to notarization in the Republic of Kazakhstan).

Important: Always keep in mind that the representative is acting under a power of attorney, and the original (along with a translation, if required) will be confiscated or copied by the PSC employee. Therefore, ensure that the representative has the original document.

Not all official documents require an apostille. Kazakhstani legislation and international standards clearly define categories of documents that are either not covered by the Hague Convention or already have a special status that makes an apostille unnecessary. Let's examine each case in detail.

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1. Identity documents
This category includes documents that, in and of themselves, serve as proof of their owner's identity. They are not apostilled, as their legitimacy is confirmed by presentation of the original and, if necessary, a notarized translation.

• Passport of a citizen of the Republic of Kazakhstan (both general and international).
• Identity card (ID card).
• Driver's license.
• Military ID (has the force of an identity card for those liable for military service).
  

Why isn't an apostille required? These documents are recognized abroad based on bilateral or multilateral intergovernmental agreements (for example, within the CIS) or through consular procedures. Apostilles for personal documents are not required by the Hague Convention.

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2. Documents that are not official in the context of the Hague Convention
These include documents which, although issued by official bodies, do not fall under the definition of "official document" under the 1961 Convention. They often serve only as supporting evidence.

• Work record book: This is a document confirming work experience, but for use abroad, instead of an apostille, certificates from the place of work or from an archive, duly certified, are usually required.
• Pension certificate: Similar to a work record book, to confirm pensioner status abroad, a certificate from the pension fund is more often requested, rather than the certificate itself with an apostille.
• Medical certificates (general form): Most standard medical certificates are not subject to apostille. The exception is documents of strict accountability issued by government medical institutions and intended for official use abroad (for example, to obtain a residence permit). In such cases, requirements should be clarified with the specific embassy.
• Characteristics, letters of recommendation: These documents come from individuals or organizations and do not have official status, so they are not apostilled.
  

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3. Documents related to commercial and customs activities
All documentation accompanying foreign economic activity is regulated by special international agreements (for example, within the WTO, the EAEU, or bilateral trade agreements). The apostille procedure does not apply to them.

• Invoices: Commercial documents confirming the value of goods.
• Consignment notes (CMR, bills of lading): Documents confirming the transportation of cargo.
• Certificates of origin of goods (form ST-1, ST-KZ): Certify the country of origin of goods and are required for customs clearance.
• Packing lists, specifications.
• Export and import declarations.
  

Why isn't an apostille required? The legitimacy of these documents is confirmed by the customs legislation of the countries participating in trade unions. For example, within the Eurasian Economic Union (EAEU), there is a simplified procedure for recognizing shipping documents without any legalization.

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4. Documents of diplomatic and consular offices
Documents issued by Kazakhstani embassies or consulates abroad have a special diplomatic status.

• Certificates issued by the Consulate of the Republic of Kazakhstan.
• Copies of documents certified by the consul.
• Identity documents issued by diplomatic missions.
  

They are recognized on the basis of the principle of reciprocity and the norms of international diplomatic law and do not require an apostille.

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5. Documents exempt from legalization under international treaties with the participation of the Republic of Kazakhstan
This is the most important point for those planning to use documents in neighboring countries. Kazakhstan is a party to several agreements that completely waive the apostille requirement.
Key examples:

• Documents for the EAEU countries (Russia, Belarus, Armenia, Kyrgyzstan):
  • Educational diplomas, certificates, and diplomas issued in Kazakhstan are automatically recognized (except in cases where the subject is teaching, legal, medical, or pharmaceutical activities – in these cases, nostrification may be required).
  • Birth, marriage and death certificates are also recognized without an apostille.
  • Powers of attorney from Kazakhstani companies to represent interests in the EAEU countries do not require an apostille; a simple written form or notarization is sufficient.
    
• Documents for CIS countries (within the framework of the 2002 Chisinau Convention on Legal Assistance):
  • Documents of judicial authorities.
  • Civil status acts.
  • Educational documents, work experience documents and other official documents sent as part of requests for legal assistance.
    

Important: The simplified procedure only applies between countries that have signed the relevant agreements. If your document is intended for a country outside these agreements (e.g., Germany, France, or the United States), an apostille is required.

The short answer: no, it's impossible. The apostille procedure is strictly tied to the document's country of origin. In other words, the state that issued the official document itself certifies its authenticity by affixing a special stamp—an apostille.

For example, if you have a birth certificate issued by a Russian civil registry office, you must apply for an apostille from the authorized Russian authorities (for example, the Russian Ministry of Justice or its regional offices). No other country has the right to affix an apostille to this document.

Another example: you graduate from a Kazakh university and plan to present your diploma in France. In this case, the apostille is issued in Kazakhstan – by the Ministry of Science and Higher Education of the Republic of Kazakhstan (or another agency responsible for the legalization of educational documents).

It's important to understand: even consular sections of your country's embassies abroad do not apostille documents issued by other countries. Consuls can perform certain notarial acts (for example, certifying the accuracy of a translation or the authenticity of a signature), but apostilling foreign documents is not within their purview. Therefore, always plan to obtain an apostille in advance and in the country where the document was issued.

When preparing documents for apostille, many people ask: is it necessary to provide the original, or can a copy be sufficient? The answer depends on several factors: the submission method, the document's purpose, and the recipient's requirements. Let's look at all possible situations.

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The main rule: the apostille is placed on the original
In the classic sense, an apostille is a stamp placed directly on the original document or on a separate sheet of paper attached to it. The purpose of this procedure is to certify the authenticity of the signature and seal of the official who issued the document. Therefore, if you apply in person to the Public Service Center or the Department of Justice, you must have the original document in hand.
However, life makes adjustments, and the law provides for several exceptions and alternative paths.

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Option 1. Apostille on a notarized copy (replacement of the original)
If you need the original document for other purposes (for example, to present it at work or school) and you are not prepared to part with it for a long time, there is a legal way to have a copy apostilled.
How does this work:

1. You contact a notary and certify a copy of the document.
2. The notary certifies: "The copy is true to the original." At this point, the notary verifies your original and affixes their signature and seal.
3. Next, you submit for apostille not the original diploma or certificate itself, but a notarized copy.
4. In this case, an apostille is affixed to a notarial certificate, confirming the authenticity of the signature and the authority of the notary.
   

Important warning:
Before choosing this route, be sure to check with the embassy or organization in the destination country whether they accept notarized copies with an apostille. Some countries (especially strict law countries, such as Germany or Spain) only require the original document with an apostille. A copy, even if notarized and apostilled, may be rejected.

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Option 2. Electronic apostille (via Egov)
Digitalization in Kazakhstan simplifies the process. When submitting an application through the Egov portal (the "E-Apostille" system), you don't need to provide the physical original.
How does this work:

1. You fill out an electronic request and attach a scanned copy of the document.
2. The system automatically sends requests to government databases (civil registry office, Ministry of Education, etc.) to verify the authenticity of the document.
3. After successful verification, an electronic version of the document with an apostille will be sent to your personal account.
   

What is important to know:
An electronic document with an apostille, signed with the EDS of an authorized body, is legally binding. Printing it and affixing a "live" stamp is not required. The receiving party abroad can verify the document's authenticity using a QR code or through government services. However, as with notarized copies, make sure the destination country recognizes the electronic apostille format. This currently works seamlessly in most countries participating in the Hague Convention.

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Option 3. Restoration of documents (duplicates and archival certificates)
If the original is lost or damaged, the apostille is placed on a duplicate or archival certificate.
How does this work:

1. You contact the organization that issued the document (university, civil registry office, archive) and receive a duplicate or archival certificate confirming the fact that was previously certified.
2. This newly issued document (duplicate diploma, reissued certificate, certificate from the archive) becomes your new original.
3. You can apply for an apostille on it in the usual manner.
   

Important: In this case, the apostille certifies the authenticity of the signature and seal of the official who issued the duplicate or certificate.

If you're outside of Kazakhstan and need to obtain an apostille for a Kazakhstani document, returning to your home country is not necessary. The law provides several legal options for accomplishing this. The choice depends on your technical capabilities, your time, and how quickly you need the result.

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Method 1. Electronic apostille via Egov – the best option for most
This is the fastest and most convenient method, eliminating the need to visit a government agency. If you have internet access and a valid digital signature (EDS), you can resolve the matter within one business day from anywhere in the world.
Terms of use:

• Availability of a valid digital signature (the term has not expired; the password is known).
• Access to the Egov.kz portal.
  

How does this work:
You log into the e-government portal, submit an application for the e-Apostille service, and attach a scanned copy of the document. The system automatically verifies its authenticity against government databases, and within one business day, the electronic version of the apostilled document arrives in your personal account.
The main issue is obtaining a digital signature. If you don't yet have an electronic signature or it's expired, you can obtain one remotely if you have a Kazakhstani phone number registered in the Mobile Citizens Base. The process is completed through the eGov Mobile app or the pki.gov.kz website using video identification. If your number isn't Kazakhstani or you have issues with biometrics, you'll have to use other methods.

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Method 2. Through a proxy – the classic option with delegation of authority
This method is suitable for those who don't have a digital signature or who want to obtain a physical document with a "live" stamp. You delegate the right to issue an apostille to a relative, friend, or professional representative in Kazakhstan.
Algorithm of actions:

1. Obtain a power of attorney. Contact the Embassy or Consulate of the Republic of Kazakhstan in your country of residence. The consul will witness your signature on the notarized power of attorney, authorizing a specific person to represent your interests in Kazakhstan.
2. Send the documents. Forward the original document requiring an apostille (or a notarized copy, if the receiving party agrees to this option) to the authorized representative.
3. The authorized representative is in effect. Your representative contacts the Public Service Center or authorized agency, pays the state fee (0.5 MCI), submits the documents, and receives the completed apostille.
4. Get the result. Your authorized representative will send you the apostilled document via international courier service (DHL, FedEx, etc.).
   

Important warning: As of 2025, it will no longer be possible to obtain a digital signature by proxy—it must be done in person. However, a power of attorney will still be valid for obtaining an apostille.

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Method 3. Through the consulate – the official, but slow route
This option should be considered as a backup when the first two are unavailable for some reason. Kazakhstan's consulates and embassies abroad do not issue apostilles themselves—they lack the authority to do so. However, they can act as intermediaries.
How the process works:

1. You contact the consular office of Kazakhstan with the original document and application.
2. The consul checks your documents and your identity.
3. Documents are sent by diplomatic mail (courier service) to Kazakhstan – to the Ministry of Foreign Affairs or other authorized body.
4. In Kazakhstan, an apostille is affixed, after which the document is sent back to the consulate by the same route.
5. You receive the finished document.
   

Disadvantages of this method:

• Duration – the process can take several weeks or even months.
• Cost – this is a paid service, consular fees apply.
• Not all consulates provide this service, so please check in advance.
  

With the advent of 2026, updated rules for the provision of public services came into effect in Kazakhstan, which also affected the apostille procedure. If you need to legalize documents for, use abroad, it's important to understand how long it will take and how the submission method affects the speed.
The main change: a new order from the Minister of Finance came into effect on January 1, 2026, unifying procedures and clearly defining regulations. Now, deadlines depend not so much on the geographic location of the PSC, but on the need for additional inspections.

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Deadlines for filing through the Egov portal (electronic format)
While the e-Apostille remains the fastest option, there was an important clarification on the timeframes in 2026.

• Important information: Previously, for many types of documents (such as court decisions), the portal served only as an entry point – you submitted an application online, but had to go to a public service center or government agency to obtain the completed apostille. Today, the situation is changing toward full digitalization for documents available at government agencies.
• New regulations for Ministry of Finance documents: According to the rules introduced on January 1, 2026, when submitting documents originating from the Ministry of Finance's departments through the portal, the application will be processed within two business days. However, it is important to note that this period applies to request processing, and the issuance of the result may require additional time depending on the department.
  

Egov summary: Expect a processing time of 1 to 3 business days. The E-Apostille system automates verification if the document is in government databases, minimizing the time. The day of filing the electronic application is not included in the deadline.

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Deadlines for submission through the Public Service Center (State Corporation "Government for Citizens")
Since 2026, deadlines at Public Service Centers have become more predictable and no longer depend on whether you submit documents in the regional center or at the district office, if you are applying for Ministry of Finance documents.

• Standard deadline: When applying through the Public Service Center, the government service is provided within 3 business days of receiving your documents. The day you submit your documents does not count toward this deadline.
• Extension situations: If an employee has reasonable doubts about the document's authenticity or requires additional inquiries from other authorities for verification, the period may be extended to 5 business days. This is a regulated procedure that does not apply to all documents, but only in cases requiring additional verification.
  

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Important exception: court documents
The above timeframes (3-5 days) apply to most civil documents and papers under the jurisdiction of the Ministry of Finance. However, separate, longer regulations apply to documents originating from judicial authorities:

• When submitting to the Astana Public Service Centers: the period is 5 working days.
• When submitting to other Public Service Centers: the period may reach 30 calendar days, due to the need to send documents to the authorized body.
• When filing through the Court Office (analogous to Egov for courts): the period is 15 working days.
  

An apostille isn't a one-size-fits-all solution for all documents. There are a number of documents that are either inherently not covered by the Hague Convention or are already recognized under international treaties. Let's take a closer look at the cases in which an apostille is not required.

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1. Documents that are not official in the context of the Convention
The 1961 Hague Convention applies only to official documents issued by government bodies or officials. Some documents, although important in everyday life, do not fall under this definition.

• Identity cards: Passports, ID cards, driver's licenses, and military ID cards are identity documents in themselves, and their validity is confirmed by the bearer, not by an apostille. They are recognized abroad through intergovernmental agreements or consular procedures.
• Workbooks: This document is not official within the meaning of the Convention. To confirm work experience abroad, certified certificates from the place of work or from an archive are usually required.
• Pension certificates: Similar to work books, to confirm pensioner status abroad, certificates from the pension fund are usually requested.
  

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2. Documents for commercial and customs operations
All documents directly related to foreign economic activity are regulated not by the Hague Convention, but by special international agreements (for example, within the framework of the WTO, the EAEU, or bilateral trade agreements).

• Shipping documents: Invoices, consignment notes (CMR), packing lists, bills of lading.
• Customs documents: Certificates of origin of goods (e.g. form ST-1), export and import declarations, phytosanitary and veterinary certificates.
• Commercial contracts: Foreign trade agreements between companies. Their legitimacy is confirmed by the signatures of the parties and the company seals, not by an apostille. However, for use abroad, a notarized translation may be required.
  

These documents are subject to their own validation rules, established by the customs legislation of the countries participating in the trade unions. For example, within the EAEU, a simplified procedure for recognizing shipping documents applies.

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3. Documents of diplomatic and consular offices
Documents issued by Kazakhstan's embassies, consulates, or diplomatic missions abroad do not require an apostille. They enjoy a special status and are recognized based on the principle of reciprocity and international diplomatic law.

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4. Documents exempt from legalization under international treaties
This is the most important and comprehensive clause. Kazakhstan is a party to a number of multilateral and bilateral agreements that completely waive the requirement for legalization (including apostille) for official documents circulating between participating countries.

The main example: documents within the EAEU and CIS
Agreements on legal assistance are in force between the member countries of the Eurasian Economic Union (Kazakhstan, Russia, Belarus, Armenia, Kyrgyzstan) and a number of other CIS countries, which establish a simplified procedure.

• Educational documents: Diplomas, certificates, and diplomas issued in Kazakhstan do not require an apostille for use in Russia, Belarus, Armenia, and Kyrgyzstan. They are automatically recognized, except in cases involving teaching, legal, medical, or pharmaceutical activities, in which case nostrification (a recognition procedure) may be required.
• Civil status acts: Birth, marriage, and death certificates issued in Kazakhstan for use in CIS countries (participants in the relevant conventions) also do not require an apostille.
• Powers of attorney and commercial documents: A power of attorney from a Kazakhstani company to represent interests in Russia does not require an apostille – a simple written form or notarization is sufficient.
• Court documents: Under the 2002 Chisinau Convention on Legal Assistance, court documents are also exempt from legalization.
  

Important: This simplified procedure only applies between countries that have signed the relevant agreements. If a document from Kazakhstan is intended for a country that is not a party to these agreements (e.g., Germany, France, or the United States), an apostille is required.

The digitalization of government services in Kazakhstan has made the document legalization process as simple and secure as possible. An electronic apostille is not just a scanned copy of a paper stamp, but a fully-fledged, legally binding document.

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What is an electronic apostille?
An electronic apostille is an official document generated in the specialized information system "E-Apostille. " It completely replaces the traditional paper stamp and has equal legal force in all countries party to the 1961 Hague Convention.
What does it look like?

• This is a file in PDF format (or another machine-readable format).
• The document contains an apostille stamp containing all the necessary details: country, date, number, name of the authority, etc.
• The document is signed with an electronic digital signature (EDS) of an authorized official. The EDS gives the file legal validity and guarantees its authenticity and immutability.
  

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How can I verify the authenticity of an electronic apostille? The main advantage of the electronic format is its built-in protection against counterfeiting. You can verify the document's legitimacy quickly and free of charge in several ways. Thanks to the integration of government systems, any received file can be verified, completely eliminating the possibility of a counterfeit.

Method 1: Online verification on the Egov.kz portal
This is the most reliable and official method.

1. Visit the e-government portal egov.kz.
2. Find the document verification service in the electronic services section (usually it is called “Verification of an electronic document (apostille)” or something similar).
3. Upload the resulting PDF file with the apostille or enter the unique document number indicated on the stamp.
4. The system will automatically check the data against the E-Apostille information system and provide a result: whether the document is authentic or not.
   

Method 2: Checking with a QR code
This is the fastest method, accessible directly from your smartphone.

1. Open the electronic document with the apostille on your computer or smartphone. A special QR code will be located in the corner of the stamp (or on a separate page).
2. Launch any QR code scanning app on your phone (or the built-in camera function).
3. Point the camera at the code. The link will automatically redirect you to the verification page on the official Egov portal or in the eGov Mobile app.
4. Information about the document and confirmation of its authenticity will be displayed on the screen. This completely eliminates the possibility of forgery, as the code leads directly to the government agency database.
   

Method 3: Checking in the eGov Mobile app
Although recent updates to eGov Mobile focused on product verification using Data Matrix codes, the operating logic of state verification services remains the same. To verify an electronic, apostille, use the app's built-in QR code scanner or the document verification section (if available). The app is integrated with government databases, guaranteeing the reliability of the results.

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Advantages of an electronic apostille. The transition to digital format offers individuals and businesses a number of undeniable advantages:

Advantage	Description
Speed of receipt	The service delivery period through the Egov portal is only 1-2 business days.
Safety	The digital signature and QR code completely eliminate the possibility of document forgery. You can always verify it online.
Impossibility of loss	The electronic file is stored in your personal account on Egov or in the cloud. You can download it again at any time, unlike the paper original, which can be lost or damaged.
Convenience of sending	The completed document can be instantly sent abroad via email or messaging apps. No need to wait for courier delivery.
Transparency	You can track the status of your application at any time in your personal account.

Summary: An electronic apostille is a modern, reliable, and fast way to legalize documents. You can obtain it online from the comfort of your home, and verify its authenticity with a single touch using a QR code or on the Egov portal.

This is one of the most frequent questions from those who encounter an electronic apostille for the first time. The answer depends on how you submitted the application and what requirements the receiving party abroad imposes.

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Short Answer
If you received an apostille through the Egov portal (in electronic form), the result of the service is an electronic document. The procedure does not provide for the automatic issuance of a paper duplicate with a blue seal. You receive a file that has full legal force due to an EDS (electronic digital signature).

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Option 1: You Submitted Through Egov and Received an Electronic Apostille (The Most Common Case)
You open your personal account and download a PDF file with the apostille, signed with the EDS of an authorized person.

What you can do with this file:

• Print it. You can print this file on a printer. The printout will contain an image of the apostille stamp.
• Send it by email. The file can be instantly forwarded abroad.
  
  

The main nuance: the legal force of the printout
The legal force lies with the electronic document with the EDS, not its paper copy. However, in practice:

• If the receiving party (embassy, university, employer) recognizes electronic document management and accepts documents in electronic form, they will open your PDF and verify its authenticity via a QR code or through the Egov portal. In this case, a printout is not needed.
• If the authority requires only a paper document with a blue ("live") seal, a printout of the file with an EDS will not satisfy this requirement. A printout is simply a copy; it does not contain the original seal and signature applied by typographical means or by the hand of an official.
  

What to do if a "live" seal is specifically needed?
In this case, you will have to go through the procedure again, but choosing a different method of submission:

1. Contact a PSC (Public Service Center) (State Corporation "Government for Citizens") in person or through a representative.
2. Submit the original document on paper.
3. Pay the state fee.
4. Receive the finished document with the apostille affixed in the form of a stamp on the document itself (or on a separate sheet attached to it).
   
   

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Option 2: You Submitted Through a PSC and Received a Paper Apostille
If you initially submitted documents through a PSC, the result is received on paper. This is the classic option: an apostille stamp is placed on your document, certified by the signature and seal of the authorized body. In this case, you receive exactly a "live" seal.

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Important Nuance: Recognition of Electronic Apostille Abroad
Before re-submitting documents through a PSC, it is strongly recommended to check with the destination country whether they accept electronic apostilles from Kazakhstan. The situation is changing, and many countries already recognize the digital format. The authenticity of an electronic apostille can be verified through the Egov portal via a QR code or a unique number, which makes it just as reliable as a paper one.